Payless Water Heaters & Plumbing, Inc.
Review Summary
- Positive experiences: Customers consistently praise Payless Water Heaters & Plumbing for their quick response times, efficient service, and professional technicians.
- Technician praise: Specific technicians like Bryan, Darren, Dave, Danny C, Jacob T, Joey, Ezequiel R, Jared, and Antonio C are frequently mentioned for their expertise, friendliness, and helpfulness.
- Quality of work: Reviews highlight the quality of installation, attention to detail, and the technicians' ability to explain the issues and solutions clearly.
- Pricing: The company is often commended for offering competitive and fair pricing.
- Overall recommendation: Customers highly recommend Payless Water Heaters & Plumbing and express satisfaction with the overall experience.

Reviews
View All on Google4.8
(1276 reviews)
Natalya SantaClaritaMassage
March 20, 2025
Payless Water Heaters and Plumbing is absolute the best company in town, no doubt! First, I met Bryan literally 19 years ago, when company was starting and installed with him my first water heater, which has lasted me for almost forever, 19 years! Which is unusual, which shows high quality of product and proper installation. Today I replaced for new one and Bryan arranged whole set up with his amazing employees Juan and Joseph on my convenient time. Guys did fast, secure and sufficient work, were super friendly, experienced and attentive. Bryan's prices are the best in town and guaranteed results! He is super nice, friendly, answered all my questions and checked after job was done! I also used his company to fix my shower few years back and employee did great job too, still working great! I highly recommend Bryan and his honest, experienced employees! Thank you so much again for taking care of me!
villalma88
January 4, 2025
I had a great experience with Payless Water Heaters & Plumbing. My water heater started leaking, and I was in need of a quick solution. I called them, and within 24 hours, a technician was at my door. Darren, the technician, was incredibly professional and knowledgeable. He presented me with clear and honest options for a replacement, and I felt confident in making a decision. The installation was fast and efficient. Darren took the time to explain exactly what needed to be corrected and made sure the new water heater was installed perfectly. His attention to detail and expertise really stood out. Best of all, he had water heaters in his van and was able to start the work immediately. I’m extremely grateful for the quick response and excellent service. I highly recommend Payless Water Heaters & Plumbing for anyone in need of water heater repair or replacement. They truly went above and beyond!
Shep Roylance
I had the pleasure of working with Dave at Payless Water Heaters and Air Conditioning, and I cannot recommend him enough! From the moment he arrived, his professionalism and expertise were evident. He took the time to thoroughly explain the issue with my water heater, and then provided a quick, efficient solution. Not only did he fix the problem with ease, but he also offered valuable tips for maintenance to help prevent future issues. Dave’s friendly attitude and exceptional service made the entire experience stress-free. If you’re in need of reliable and skilled HVAC service, Dave at Payless Water Heaters and Air Conditioning is the person to call
Rick Dempsey
December 24, 2024
Payless was awesome. Our 17-year old tankless failed on a Saturday morning and by Saturday night Danny C installed a brand, new one. He did a fantastic job and shared multiple options and configurations before deciding what was best for us and our budget. Amazing same day service… and a really great guy! Highly recommend Payless and Danny!
Debashis Mandal
Highly recommend Payless Water Heaters & Plumbing. We had issue with water heater tank, called them next-day morning. Jacob T came to inspect around 11 am and water tank replacement was done in 90 min. Very easy communication, friendly customer service and good price!! Big shout out to Jacob. I will recommend Payless to my family and friends!! You guys are awesome.
Michael H.
I recently had the pleasure of working with Payless Water Heaters, and I cannot say enough good things about my experience! From start to finish, everything went smoothly, and I owe much of that to the fantastic team. First off, Evan, the salesperson, was incredible. He was knowledgeable, patient, and took the time to explain all of my options clearly without any pressure. I had a few specific requirements for my new water heater, and Evan made sure to recommend the best model that fit my needs and budget. His professionalism and friendly demeanor made the whole process much easier. As for the installation, Joey was the one who came out to do the job, and he was just as great! He arrived on time, was super respectful of my home, and worked efficiently to get the installation done. Joey took the time to answer my questions, and I could tell he really knew his stuff. The installation was seamless, and he made sure everything was working perfectly before he left. Overall, I couldn't be happier with my decision to go with Payless Water Heaters. Both Evan and Joey went above and beyond, and I will definitely be recommending them to friends and family. Great service all around!
Susan Womack
October 31, 2024
“Thank-you”, Daniel C. & Manager Chris. ! Your Services were “Very Well Explained”, with, “Transparency”, “Very Efficient”, “Quick”, & “You” were “Well Mannered”, too ! I will be Happy, to Refer you, to Friends & Family ! Susan W.
Linda A
I highly recommend Payless Water Heaters. My old water heater was leaking so I contacted four local companies. Payless was able to send out a technician within two hours! Ezequiel R. was friendly and explained everything that was going on and what my options were. He described the entire scope of the job including getting a city permit. I had lots of questions, and he took the time to answer and explain everything to me. I used that information on the next three companies that I got bids from. Payless Water Heaters beat three other competitors in terms of price, scope of work, quality of work, and they completely took care of the Orange City Permit process. We had two installers, Jared and Antonio C. They installed a Bradford White 75-gal tank and did a great job. They were on time, had incredible workmanship and both had expert technical abilities. Antonio worked tirelessly for four hours on a difficult installation. When he was done, he showed us how to light the pilot and how to drain the tank. He left the area clean, and he hauled the old tank away. My expectations were exceeded from start to finish.